Terms of Service

These Terms of Service (“Terms”) govern your use of BenchBook.AI (“Service”), operated by Velocity Venture Holdings, LLC (“Company,” “we,” “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

BenchBook.AI is an informational judicial-reference and drafting-support product for Tennessee juvenile and family court work. It is not a general legal chatbot and it does not provide legal advice.

The Service answers questions only from a closed, verified universe of Tennessee sources: Tennessee Code Annotated Titles 36 and 37, the Tennessee Rules of Juvenile Practice and Procedure (TRJPP), selected Department of Children's Services (DCS) policies, and optional court-specific local juvenile rules when provided by an authorized subscribing court. When a question falls outside that universe, the Service is designed to say so rather than guess.

• The Service does not include case law or judicial precedent unless and until that coverage is separately authorized and announced.
• The Service does not cover Tennessee criminal titles.
• The Service does not search the web. Answers come only from the verified corpus.
• Drafting-support features, where present, help organize research and citations. The Service does not generate court-ready documents and does not automate judicial drafting workflows.

The Service is in a controlled-access phase, including internal quality assurance and pilot preparation. It is not generally available. Joining the waitlist does not create an account, a subscription, or any right of access. Descriptions of subscription plans in these Terms apply if and when the Service becomes generally available.

BenchBook.AI is a reference tool, not a lawyer. The Service does not provide legal advice, legal opinions, or legal representation. Use of the Service does not create an attorney-client relationship. AI-generated responses are informational only and may contain errors. The Service is not a substitute for independent judicial judgment, and it is not a substitute for reading the primary sources it cites.

BenchBook.AI is not affiliated with, endorsed by, or approved by any court, the Tennessee Administrative Office of the Courts, the Department of Children's Services, or any other government agency.

The Company, its officers, and its affiliates shall not be liable for any judicial decision, order, or action taken based on information provided by the Service.

The AI research assistant is powered by large language models that, despite safeguards:

• May occasionally cite statutes, rules, or policies incorrectly
• May generate plausible-sounding but inaccurate analysis
• May not reflect the most recent statutory amendments or rule changes
• May miss relevant authorities or provide incomplete analysis

We provide no guarantee of completeness, accuracy, or currency. We implement citation checking that flags references the system cannot verify, but this system is not infallible. Always verify AI-generated citations against the original source text before relying on them in any proceeding.

The Service must not be used for:

• Extra-record factfinding about parties, children, families, witnesses, or pending matters
• Credibility determinations about any person
• Requesting or relying on case-specific ruling recommendations
• General legal research outside the authorized corpus described in Section 2
• Submitting real case data, party names, or confidential information in queries
• Attempting to circumvent rate limits, access controls, or security measures
• Sharing account credentials with unauthorized users
• Automated scraping or bot access
• Any unlawful purpose

The following plans apply if and when the Service becomes generally available. No payment is collected during the controlled-access phase.

• Solo Judge - $69/month or $690/year. Single named judicial user.
• Court Package - $229/month or $2,290/year. Up to 4 named judicial users for a small court team.
• Enterprise - Custom pricing for 5 or more users, multi-judge deployments, or larger court systems.

Subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by applicable law or as described in Section 8.

We reserve the right to modify pricing with 30 days' written notice. Price changes take effect at the start of the next billing period.

You may cancel your subscription at any time through your account settings or by using the support contact in Section 14.

• Monthly plans: Access continues through the end of the current billing period. No partial refunds.
• Annual plans: You may request a pro-rated refund within the first 30 days. After 30 days, access continues through the end of the annual term with no refund.

Upon cancellation, your account data (chat history, research patterns) is retained for 30 days and then permanently deleted. You may request immediate deletion at any time.

You agree to:

• Use the Service only for legitimate reference and research purposes within the authorized corpus
• Independently verify citations and source text before relying on them
• Exercise your own professional and judicial judgment in all decisions
• Keep your account credentials secure

Court Package seat licenses are capped at 4 named judicial officers or approved court staff within a single small court team. Sharing credentials outside the licensed court is prohibited.

The BenchBook.AI platform, including its design, code, and AI system prompts, is the property of Velocity Venture Holdings, LLC. Tennessee statutes, rules, and public policies referenced by the Service are public materials and are not claimed as our intellectual property.

Your research queries and chat sessions are your property. We claim no ownership over your input or the AI-generated responses you receive.

We strive for high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable notice of planned downtime when possible.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

These Terms are governed by the laws of the State of Tennessee. Any disputes shall be resolved in the state or federal courts located in Tipton County, Tennessee.

We may update these Terms periodically. Material changes will be communicated to registered users at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

Questions about these Terms should be directed to:
support@benchbook.ai
Velocity Venture Holdings, LLC
Tipton County, Tennessee